PADI Online Product Registration: Alternate Method


If you have a student who’s having trouble receiving the registration email from PADI for their eLearning, Touch, etc. below is an alternate way for them to access their digital product.

Email your customer the link below along with their access code from your Online Processing Center.

  • Ask the student to open this link using Firefox or Chrome (as opposed to Safari or a mobile browser).
  • Direct the student to complete the Sign Up for a PADI Account form on the right side of the screen.
  • If applicable: remind the student that each diver needs to use a separate email address. Two people cannot share an email.

Note: If your student already has a PADI Account, direct the student to log in using their email address and password.


If the digital product purchased is available in multiple languages, the student will be prompted to choose a language. If the product is only available in English, your student will not see this screen.

Important Note: Once the language has been selected it cannot be changed, please ensure the correct language preference is selected.


Next, your student will be asked to review and accept PADI’s privacy policy.


On this screen, your student will type in the address for their student record. If “send card to student” is selected during the certification process, this is the address where their certification card will be sent.


The final step in registration is for the student to enter the access code you’ve given them. From here, the student will able to access their online training / Touch product via the PADI app and PADI Library app.


This screen shows any digital products that have already been registered. The student can click the VIEW button to get more information on how to view or access their digital products.

What’s the difference between ReActivate Touch and Scuba Tune up eLearning?

111115 - Image 2How many times have you heard, “I’m a certified diver, but it’s been a little while since I was in the water”?

Have you asked yourself what a newly refreshed and active diver is actually worth to you and your PADI Dive Centre?

  • How much would you make from selling a new Mask, Snorkel & Fins?
  • How much could you earn from selling PADI Continuing Education Courses?
  • How about inviting them on a recreational Dive Trip to use their newly refreshed skills?

Now ask yourself what is the difference between ReActivate Touch and Scuba Tune up e-Learning?

ReActivate Touch

The ReActivate program includes the ReActivate Touch that you can download to your tablet or mobile device. Refreshing your diving knowledge has never been easier or more convenient. The PADI ReActivate program also:

  • Delivers cutting edge technology to re-educate you on fundamental scuba knowledge you may have forgotten since your last dive.
  • Offers a prescriptive approach to refresh skills you need or want to focus on. Your PADI Instructor will work with you to get you acclimated with gear set up and skills you’ll work on prior to jumping back into the water.
  • Includes a completion certificate for those who finish the academic portion and a PADI replacement card if you complete both academic and in-water skills with a PADI Instructor.

The best part is, divers who complete both the knowledge and in-water skill refresher receive a replacement certification card with a ReActivated date on it.

Your PADI certification does not expire.  Participation in PADI ReActivate™ is not mandatory, but recommended as an easy way to refresh your foundational scuba safety knowledge and skills if you haven’t been diving in a while.

111115 - Image 1  To assist you with your marketing efforts for PADI ReActivate and PADI Equipment Specialist Touch, there is a comprehensive marketing toolkit available on the PADI Pros’ Site in the Marketing Toolbox section. This marketing toolkit provides a full range of resources including website banners, social media collateral, email templates, digital brochures, images, consumer information, digital posters and much more.

PADI is also undertaking a targeted consumer campaign for PADI ReActivate (and PADI Equipment Specialist Touch) in November and December, so it’s a great time to make sure your PADI Dive Shop is effectively promoting these to benefit from this campaign.

Visit the Marketing Toolbox of the PADI Pros’ Site to download these marketing toolkits

Scuba Tune up e-Learning

What does it cover?
PADI Scuba Tune-up Online content is broken down into 8 easy-to-learn sections after an introduction, covering Safe Diving Practices, Dive Planning Fundamentals, Problem Management, Breathing Air at Depth, Dive Computers and Dive Tables, Planning Dives with the RDP, Diving with Enriched Air Nitrox and Diving Skills Review.

How does it work?
After enrolling, PADI’s eLearning® system presents your Scuba Tune up Student with presentations that include videos, audio, graphics and reading. Short quizzes let you check understanding of the presented information before moving on. End-of-section exams verify your Scuba Tune up Students mastery of the entire topic and are automatically scored.

How long does your Student have to complete the eLearning course?
The eLearning course will be available for one year from the time of course registration.

What is the minimum amount of time it will take to complete this eLearning program?
If all information is reviewed, the PADI Scuba Tune-Up online will take approximately 5 hours to complete.

The possibilities are endless – get back in contact with your Divers TODAY and ReActivate them!

For more information and to order – contact the PADI Sales Department  (tel + 61 2 9454 2888)

Don`t forget you can order anytime from the PADI Online Shopping Cart – log onto the PADI Pros’ Site and click Shop Online.

How to Set up Digital Product Affiliation Links on Your Website


Add links to your website and automatically affiliate Touch or eLearning students with your store so you generate revenue around the clock. Use the link below and plug in your store number along with the corresponding Course ID.

For Touch, Certification Paks and eLearning use:

For ReActivate use:

Course ID Course Name
37 Open Water English Touch (all languages)
43 Open Water English – Cert Pack
44 Open Water Spanish – Cert Pack
45 Open Water German – Cert Pack
46 Open Water Japanese – Cert Pack
47 Open Water Italian – Cert Pack
48 Open Water French – Cert Pack
49 Advanced Open Water English – Cert Pack
50 Enriched Air Diver English – Cert Pack
51 Open Water Dutch – Cert Pack
52 IDC Course English – Cert Pack
53 Dive Theory English – Cert Pack
54 Digital Underwater Photography English – Cert Pack
55 Scuba Tune-up English – Cert Pack
56 Rescue Diver English – Cert Pack
57 Divemaster English – Cert Pack
58 Open Water Russian – Cert Pack
59 IDC Course Japanese – Cert Pack
60 Dive Theory Japanese – Cert Pack
61 IDC Course Spanish – Cert Pack
62 Open Water Chinese – Cert Pack
63 Enriched Air Japanese – Cert Pack
64 Open Water Korean – Cert Pack
65 Divemaster Japanese – Cert Pack
B4956EA2-9985-4356-A9DA-42BEF212D8D8 ReActivate Touch – all languages

For landing pages to display in a particular language you can add the Language Code below. 

Language Code Language
ch Chinese (Traditional)
ko Korean
ja Japanese
sp Spanish
fr French
de German
du Dutch
it Italian
ru Russian

Also, make sure you check your “Courses Offered” preferences under the My Account section on the PADI Pros’ Site so you are able to utilize the corresponding affiliation links. If the proper courses are not set up in the Pros’ Site your store will not be auto-affiliated.

Note: If you have existing eLearning affiliation links installed on your website, these will continue to work.

If you have any general questions regarding PADI eLearning or Touch please contact PADI Customer Service or call +61 2 9454 2888, for marketing support contact or for sales enquiries contact

How To: Buy and Use PADI eLearning or Touch codes

These step-by-step directions for using the new PADI Online Processing Center will cover:

  1. Sending codes to students
  2. Certifying students
  3. Creating default settings
  4. Re-Sending codes
  5. Hints tips and suggestions

Before we begin, there are a few things to note:

  • To send codes to your student(s), you must first purchase them from your Sales Consultant or from the PADI Pros’ site (click the red Shop Online button, and follow the steps to purchase).
  • Each student must have their own email address. Families cannot share one email.
  • The system will automatically time out after 15 minutes of inactivity.

Getting Started


  1. Click the Assign Codes button from the home screen

All unassigned codes will be shown. If you’ve purchased a lot of codes, use the drop down menus along the top to filter for the code you want.

TIP: Filter by course (Open Water, Nitrox, etc) to easily find a code
The image below shows an example of filtering for Open Water codes.


  1. Click the Assign Code button to transmit a course to a student.
  2. Input the student’s name, birthdate and email address.
    Each student must have their own email address.

The looping animation below previews the steps of assigning a code.


Oops?!? If you accidentally send a code to the wrong person, or misspell the student’s name, scroll down to the section Edit or Re-Assign a Code to find out what to do next.

Certifying Students

  1. To certify eLearning, Touch and ReActivate, students, start by clicking the Process / View Your Students button. If the student did not originate with you/your store then you can look them up by clicking the Search Codes button or via

Process / View Your Students


  1. To find the student you’re ready to certify, you have a few options:
  • If the student originated with you: simply scroll through the list until you find their name, OR use the drop down menus to filter by course, assigned date, etc.
  • Use the PADI ID from the student’s certificate of completion to locate a student regardless of their initial shop or instructor affiliation.
  • Search for the student using their full name and birthdate (see looping animation below)

Search for a Student


TIP: Find ReActivate students by filtering for the course-level they are ReActivating (ex. Advanced OW) or by filtering for Product Type: Touch.

  1. Once you find the student you’d like to certify click the Process button.
  2. Confirm the student information, and upload a photo.

The looping animation below previews the steps in processing a student.


  1. The last step is to add the instructor and class information.

At the end, you’ll have the option to email a temporary card to your student (exception: ReActivate students do not have the option for an email temp card at this time).

IMPORTANT! Do not use ala carte Online PICs to certify eLearning or Touch or ReActivate students.


Edit or Re-Send a Code

If you made an error when sending the code to a student, fear not! Here’s how to make changes.

  1. Click the Process / View Your Students button.
  2. The student(s) name will likely be at the top of the list. If you don’t see them, use the drop downs to filter for your student based on the course type, assigned date, etc.


  1. In the example above, the instructor has accidentally used the same email address for Luke and Anakin Skywalker. This won’t end well. As previously explained every student must use a different email address.
  2. The instructor contacts Anakin, explains the situation and asks him for a different email address. The instructor re-sends the eLearning course invite by clicking the Email button in the same row as his name, and typing in the new email address.


  1. The final step is to click Confirm.

You can also click the Remove button which will put the code back into your Available codes queue. It’s a complete “do over.”

re-send-code (1)

If the student has redeemed their code, you won’t be able to edit their name or email address. In the example above, the Skywalkers can be edited, the Redeemed Date shows “N/A” for both of them. Steve Zissou’s name and email cannot be edited as his course shows a redeemed date. That said, if Steve wanted his account to show “Steven” instead of “Steve” he has the ability to edit this information as part of the registration process.

Save Time, Create Default Settings

Create default settings so information will auto-populate based on instructor, course, etc. From the OLPC main screen, scroll down to the bottom and click My Preferences. Then, set up one or more default settings.

The looping animation below previews the process.


Need Help?

Look for the circle icons to get more information on where to go next.

For more information and to order – contact the PADI Sales Department (tel + 61 2 9454 2888). Don’t forget you can order anytime from the PADI Online Shopping Cart – log onto the PADI Pros’ Site and click Shop Online.